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customer engagement

Line\5 Integrates 'Your Dealer Experience' Platform

DX product add designed to enhance F&I revenue capture and customer relationships.

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ActivEngage Flip2txt Leads the Way in Innovation

Company says call-management service transforms how car dealerships and callers connect with seamless call-to-text transition

Online Connections Lacking at Dealerships

Study says stores tend to miss digital opportunities, suggests ways to beef up presence.

CarNow Appoints Kayne Grau as CEO

Will lead company's automotive retail innovation and growth strategies.

PureCars Acquires Customer Data-Management Platform

Addition of first-party data-cleansing and secure storage provider AutoMiner enhances PureCars’ ability to improve effectiveness of sales, fixed operations and retention-marketing programs.

DMS Market Poised to Grow 8% by 2025

The global market for dealer management systems will hit $10.1 billion by 2025, a ‘healthy’ projected growth rate of 8%, according to the latest forecast by Research Reports.

Get More Out of Facebook

Use the 1-2-3 method for managing engagement on Facebook and the Rule of 5 to keep from becoming overbearing.

GoMoto Adds Kelley Blue Book Integration to Platform

Through the integration, users of GoMoto's Customer Experience platform will be able to offer Kelley Blue Book's appraisal tool as part of the initial customer registration process. Users will also be able to use the appraisal tool to get service customers to trade up and explore their inventory.

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